FAQ

We accept all bank debit and credit cards. We can also receive your payment in OXXO stores and through PayPal.

We have free shipping on minimum purchases of $499, otherwise the cost is $250 to most zip codes in Mexico.

Select the cuts you want and add them to your cart, then select payment through Oxxo and save the payment code. Go to your nearest Oxxo and give them the code with which you can make the corresponding payment, once the payment is processed it is reflected and we will send your order, or use the PayPal service or through a bank deposit.

Of course! You can find them in Soriana, HEB, Walmat, Walmart Express, Alsúper, Superama, and in the chapters of La Sociedad Mexicana de Parrilleros. Check our social networks to know exactly which branches we are in.

 In the event that your order is incorrect, file the report with our customer service team, which will be ready to serve you on WhatsApp number 3951155857 (only receives messages). Complement your report with the following information: Purchase number, full name of the order and description of the complaint.

We have express shipping service! Delivery is made the day after your order is processed. If you place your order after 3:00 in the afternoon, your order counts as the next day, so it may take 2 to 3 days to arrive after you made your purchase. This in order to ensure that your order comes out as fresh as possible. You can easily track it by WhatsApp, at our customer service number: 3951155857.

We have coverage in several countries such as South Korea, Japan, Canada and the United States. If you want information you could leave your data in the contact form.

No, once the product has been shipped it will not be possible to cancel it. Returns will only apply if the product arrives in poor condition at your address.

Yes, you can check the status on our WhatsApp at number 3951155857 or at contacto@proancarnedecerdo.com

Share this information with us at contacto@proancarnedecerdo.com or WhatsApp number 3951155857 and we will contact you.

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